MAKE FANS OF YOUR LOYAL GUESTS. CONNECT ALSO ONLINE WITH THEM
Some people can’t live without being connected online. Facebook, LinkedIn, Snapchat, Instagram and all other online platforms are tremendous popular.
A good online strategy ensures guest loyalty and it increases your sales.
Especially when customers share the hospitality experience of your restaurant, hotel or shop with others. Or when they like and share your Facebook posts.
More than 65% of online reservations are made via smartphones. A small percentage of guests make a call.
Make fans of your guests. They love to stay in touch with you via social media and newsletters. Important is: build guest loyalty. And keep your restaurant ‘top of mind’, also online.
Menu Mind Your Fans
- Your restaurant active on social media, in contact with your guests
- Your website complete, up to date and findable on the web (SEO).
- Correct entry of your restaurant on online review websites
- Your guests database
- Your guests informed via newsletters