What do satisfied customers say about Mind Your Guest?
“Thanks to Mind Your Guest we have built out the success
of our hotel group in The Gambia.”
“Sales skyrocket! And read also all the positive reviews.
At last, guests know where to find our restaurant!”
“It is booming!“
“Mind Your Guest trains our brigade in the front of our two Michelin stars restaurant.
In that way we remain our high standard of hospitality, service and quality.”
“A golden opportunity, working with Mind Your Guest.
We’ve been working with them from the very beginning of our restaurant and it’s still a great success.”
“Since we work with Mind Your Guest we have become recognizable for our guests
and we are very pleased with the visitor numbers.”
“Thanks to Robert Bosma of Mind Your Guest we have developed and opened our brand new hotel restaurant ‘A Tenda’. We also have more satisfied guests in our hotel. Robert has trained our staff to be real hospitable professionals.”
“Robert Bosma of Mind Your Guest provided an inspiring masterclasses for a hall full of students and teachers from all over Europe. During our annual conference in London, Robert was again the dynamic center.”
“Robert Bosma of Mind Your Guest gave us valuable insights on hospitality, service, quality and patient experience through his Model of Attention. He gave us the tools to become a real hospitable team.”
“In the two weeks that Robert Bosma of Mind Your Guest was with us in Bukavu, Congo he advised the owners and managers of several hotels (from 3 to 5 stars) and restaurants of the Horeca Group to be more successful. Robert is a real match maker an a true ambassador of hospitality and became our dearest friend. Merci beaucoup, Robert!”
“It was great to have you here in Chitwan, Robert . Our people really gained knowledge from you.
I have gone through your report and thanks for providing in detail depth about Sauraha.
This can be used for reference by our hotel association in Chitwan.”
Thank you for your guidance and amazing training.
The whole staff of the Shangri-La Hotel enjoyed your classes thoroughly.
Thank you very much Mr. Robert sir, for coaching and advising our management team and for the inspirational training/presentation “All attention to attention” for whole the Shangri-La staff. Hope to meet you soon in the nearby future.
“Many thanks Robert for your great work and helping us with to development of our Brandguide and the detailed elaboration of the Cartney Experience. What a great and successful collaboration.”
“Many thanks Robert for your committed and professional cooperation.
The Brandguide sessions not only gave us the direction we had been looking for for our hotel,
but also personally we have now found the right direction.
You are a genius at what you do, an admirable human being and a warm friend.
See you soon.”
“Thank you Robert for your inspiring training sessions for our hotel staffs of the three Torarica hotels.
We experienced a dynamic among the participants that we have not seen in previous trainings.
You have a special talent to make people enthusiastic, the staff is now working from the vision of the Model of Attention. See you soon for the training sessions on the job.”
“Thank you so much Robert Bosma sir, for your inspiring vision and presentation about ‘Unbreakable Tourism – During and after Covid”. More than 450 participants, from several universities in the Philippines and Thailand followed your presentation online about the Model of Attention. Hope to see you soon, live on on one of our stages.”
“Many thanks, Robert, for constantly inspiring our students with the Model of Attention.
An incredibly powerful tool that clearly shows how to win and retain customers and guests for your company.
We will see each other again soon for your next master classes.”
“When students of Euro College follow their career path with a diploma, they have become true communication professionals partly because of you Robert. They are all strong personalities and real contact makers who make a world of difference, also because of your lessons on international etiquette. Thank you for your inspiring guest lectures.”
