What do satisfied customers say about Mind Your Guest?

“The result of our collaboration with Mind Your Guest?

Much more guests and more than a doubling of sales. “

Niels OosthoekOwner/hostRestaurant Groenland

“Thanks to Mind Your Guest we have built out the success
of our hotel group in The Gambia.”

Mr. Modou SiseGambia Hotel Association

“Sales skyrocket! And read also all the positive reviews.
At last, guests know where to find our restaurant!”

Nino de Boer Owner Restaurant Paisan Mediterranian Kitchen

It is booming!

Olaf HarmsenOwner/ChefRestaurant Harmsen

“By choosing a unique proposition of our restaurant,

the influx of guests increased incredibly. “

Peter DircksensOwner/ChefPolderrestaurant De Haven van Eemnes

“Mind Your Guest trains our brigade in the front of our two Michelin stars restaurant.
In that way we remain our high standard of hospitality, service and quality.”

Stefan van SprangOwner/ChefRestaurant Aan de Poel**

“A golden opportunity, working with Mind Your Guest.
We’ve been working with them from the very beginning of our restaurant and it’s still a great success.”

Ali FitouriOwner/HostRestaurant Trivio La Cucina Italiana

“Our level of hospitableness has increased tremendously. And that also reflects in the figures”

Peer van GurpOwner/Host Restaurant Lieve

“Since we work with Mind Your Guest we have become recognizable for our guests
and we are very pleased with the visitor numbers.”

Astrid OudenallerOwner/hostRestaurant Groenland

“Thanks to Robert Bosma of Mind Your Guest we have developed and opened  our brand new hotel restaurant ‘A Tenda’. We also have more satisfied guests in our hotel. Robert has trained our staff to be real hospitable professionals.”

Sara Vieira Livramento CarballoManager Hotel Dunas, Boa Vista, Cape Verde

“Robert Bosma of Mind Your Guest provided an inspiring masterclasses for a hall full of students and teachers from all over Europe. During our annual conference in London, Robert was again the dynamic center.”

Remco KoertsVice President AEHT European Association of Hotels & Tourism

“Robert Bosma of Mind Your Guest gave us valuable insights on hospitality, service, quality and patient experience through his Model of  Attention. He gave us the tools to become a real hospitable team.”

Annet van Schuppen-Brunekreeftperational supervisor Urology / GynecologyIsala Hospital

“In the two weeks that Robert Bosma of Mind Your Guest was with us in Bukavu, Congo he advised the owners and managers of several hotels (from 3 to 5 stars) and restaurants of the Horeca Group to be more successful. Robert is a real match maker an a true ambassador of hospitality and became our dearest friend. Merci beaucoup, Robert!”

Marhegane Shamavu DeoGeneral Manager / Hotel Mont Kahuzi, Bukavu, Congo

It was great to have you here in Chitwan . Our people really gained knowledge from you. I have gone through your report and thanks for providing in detail depth about Sauraha. This can be used for reference by our hotel association in Chitwan.

Mr. Suman GhimirePresident Hotel Association Nepal

Thank you for your guidance and amazing training. The whole staff of the Shangri-La Hotel enjoyed your classes thoroughly.

Prakritee GurungGuest Relation ExecutiveShangri-La Hotel Resort, Pokhara Nepal

Thank you very much Mr. Robert sir, for coaching and advising our management team and for the inspirational training/presentation “All attention to attention” for whole the Shangri-La staff. Hope to meet you soon in the nearby future.

Gupta GiriResident ManagerShangri-La Hotel Resort, Pokhara Nepal