“Thanks to Mind Your Guest we have built out the success
of our hotel group in The Gambia.”

“Sales skyrocket! And read also all the positive reviews.
At last, guests know where to find our restaurant!”

“It is booming!“

“By choosing a unique proposition of our restaurant,

the influx of guests increased incredibly. “

“Mind Your Guest trains our brigade in the front of our two Michelin stars restaurant.
In that way we remain our high standard of hospitality, service and quality.”

“A golden opportunity, working with Mind Your Guest.
We’ve been working with them from the very beginning of our restaurant and it’s still a great success.”

“Our level of hospitableness has increased tremendously. And that also reflects in the figures”

“Since we work with Mind Your Guest we have become recognizable for our guests
and we are very pleased with the visitor numbers.”

“Thanks to Robert Bosma of Mind Your Guest we have developed and opened  our brand new hotel restaurant ‘A Tenda’. We also have more satisfied guests in our hotel. Robert has trained our staff to be real hospitable professionals.”

“Robert Bosma of Mind Your Guest provided an inspiring masterclasses for a hall full of students and teachers from all over Europe. During our annual conference in London, Robert was again the dynamic center.”

“Robert Bosma of Mind Your Guest gave us valuable insights on hospitality, service, quality and patient experience through his Model of  Attention. He gave us the tools to become a real hospitable team.”

“In the two weeks that Robert Bosma of Mind Your Guest was with us in Bukavu, Congo he advised the owners and managers of several hotels (from 3 to 5 stars) and restaurants of the Horeca Group to be more successful. Robert is a real match maker an a true ambassador of hospitality and became our dearest friend. Merci beaucoup, Robert!”

It was great to have you here in Chitwan . Our people really gained knowledge from you. I have gone through your report and thanks for providing in detail depth about Sauraha. This can be used for reference by our hotel association in Chitwan.

Thank you for your guidance and amazing training. The whole staff of the Shangri-La Hotel enjoyed your classes thoroughly.

Thank you very much Mr. Robert sir, for coaching and advising our management team and for the inspirational training/presentation “All attention to attention” for whole the Shangri-La staff. Hope to meet you soon in the nearby future.