• Facebook
  • X
  • Youtube
  • Instagram
  • MYG Team
  • Contact
  • Nederlands Nederlands Dutch nl
  • English English English en
Mind Your Guest
  • Model of Attention®
  • Services
    • Scan
    • Team training
  • Keynote
  • Attention Impact
  • Portfolio
  • Blog
  • Search
  • Menu Menu
  • Attention Impact

    you get attention when you give attention

Attention
starts from the heart of your company,
by touching the hearts of your customers.
Robert Bosma

Attention Impact is the sister company of Mind Your Guest, and is specialised in brand strategy and building customer intimacy.

From the heart of your company

Customer contact starts from the heart of your organisation, by touching the hearts of your customers.

Companies that really pay attention to their customers are richly rewarded. Because passionate employees and internal processes are constantly focused on giving attention.

As a result, customers don’t mind spending more, stay longer and become your utmost ambassadors. Now that hybrid working more and more becomes the new reality, it is also important for companies to maintain a grip on the processes that take place outside the office.

What does Attention Impact for you?

In short, we make companies more successful by turning them into customer magnets.

First, we inventorize the unique proposition of your company. Then we project the Model of Attention like a matrix over your company to discover its strengths and where improvements are needed in internal and customer contact, service and quality.

The Model of Attention is internationally recognized and used by a large and diverse range of companies. Various marketing and communication programmes have included the model in their curriculum.

Order the Model of Attention bestseller

Here you can order the 6th updated version of Model of Attention- The Customer Magnet.

Keynotes and masterclasses

Feel free to book the author, Robert Bosma for your event or congres. He is known for his sparkling, inspiring and interactive Keynote presentations and lectures about the Model of Attention.

For more information, visit the Attention Impact website.

I want to have more information about a Keynote with Robert Bosma

Model of Attention The Customer Magnet

This post is also available in: Nederlands

Portfolio Mind Your Guest

  • Masterclasses2 August 2023 - 16:34
  • Hotel Dunas, Cape Verde20 December 2016 - 12:57
  • restaurant, groenland, driebergen, biological, private dining, upstairs, wines, old world, training hospitality, service, quality, Mind Your Guest, Robert Bosma
    Restaurant Groenland13 December 2016 - 15:54
  • Training, staff, Gambia Hotel Association, hospitality, service, quality, marketing, IT, Mind Your Guest, Robert Bosma, PUM
    Gambia Hotel Association13 December 2016 - 15:07
  • Restaurant Acquavite entrance Promers barracks Mind Your Guest Robert Bosma training hospitality service quality
    Restaurant Acquavite12 December 2016 - 18:10
  • Astrid Oudenaller about the successful cooperation with Mind Your Guest24 February 2016 - 22:25
  • Model of Attention®
  • Services
    • Scan
    • Team training
  • Keynote
  • Attention Impact
  • Portfolio
  • Blog

Search

Popular
  • 3 tips for hospitable writing advertisement company email facebook hospitality Instagram customers customer service quality masterclass mind your guest model of attention quotation sales result robert bosma red carpet service text messaging social media success text Copywriting The Connect Effect training jobs website Whatsapp service quality the connect effect
    3 tips for hospitable copywriting26 March 2017 - 14:01
  • An angry guest! What now? Training management Gambia Hotel Association PUM hospitality service, quality Robert Bosma Mind Your Guest Senegambia Beach Hotel Kombo Beach Hotel gambia
    An angry guest! What now?19 July 2016 - 10:49
  • Christmas, 2016 Cape attention Verde Boa Vista Hotel Dunas Hotel Boa Vista Christmas tree Santa Claus snow family Christmas dinner museum hospitality training customer service quality Mind Your Guest Robert Bosma
    Sharing with extra attention22 December 2016 - 11:19
  • Where there is a problem, there is business grumble complain problem solution business consumer passenger Nespresso Virgin Richard Branson planning training hospitality customer care service quality Mind Your Guest Robert Bosma
    Where there is a problem, there is business8 December 2016 - 11:21
  • Farewell with attention funeral, cremation, ceremony, Marine Corps, Royal Dutch Navy, barracks, suffisant, curaçao, the West qua patet orbis, fratres aeterni, brothers in arms, father, attention, training, hospitality, Mind Your Guest, Robert Bosma
    Farewell with attention30 November 2016 - 13:49
  • The complexity of hospitality unraveled neurological levels Robert Dilts Step to an Ecology of Mind Gregory Bateson values beliefs skills behavior hostess host model of attention hospitality service quality customer service training hospitality Mind Your Guest Robert Bosma
    The complexity of hospitality unraveled5 January 2017 - 22:00
  • 3 major presentations of welcoming hospitality service quality tone of voice posture words body language skills behavior guests customer visitors patients passengers Mind Your Guest Robert Bosma
    3 important presentation forms of being hospitable13 January 2017 - 13:13
  • The power of body language Model of Attention communication hospitality, customer service quality attention clotting suit pajamas uniform bad hair day The Connect Effect Mind Your Guest Robert Bosma
    The power of body language20 February 2017 - 11:18
Recent
  • 3 tips for hospitable writing advertisement company email facebook hospitality Instagram customers customer service quality masterclass mind your guest model of attention quotation sales result robert bosma red carpet service text messaging social media success text Copywriting The Connect Effect training jobs website Whatsapp service quality the connect effect
    3 tips for hospitable copywriting26 March 2017 - 14:01
  • Do the test: Does your voice fits your profession promise call centre communication hospitality service quality training masterclass low voice high margaret thatcher Mind Your Guest Robert Bosma Model of Attention airport voice tone tonality casting The Connect Effect expectation
    Do the test: Does your voice fits your profession?27 February 2017 - 15:29
  • The power of body language Model of Attention communication hospitality, customer service quality attention clotting suit pajamas uniform bad hair day The Connect Effect Mind Your Guest Robert Bosma
    The power of body language20 February 2017 - 11:18
  • cold hospitality nepal nepalgunj kathmandu hotel restaurant gastvrijheid service kwaliteit, aandacht model van aandacht the connect effect Mind Your Guest Robert Bosma training masterclass klantvriendelijkheid hospitality
    Cold hospitality9 February 2017 - 13:18
  • strong personality, project, Nepal, Nepalgunj, hotel, restaurant, training, hospitality, service, quality, traveling, international, management, Mind Your Guest, Robert Bosma, attention, Model of Attention, The Connect Effect
    Do you have such a strong personality?2 February 2017 - 12:10
  • holy cow Nepal Nepalgunj hotel restaurant tika tikka Mind Your Guest Robert Bosma hospitality, service quality attention model of attention hospitality training consultancy advice success swastika
    Holy cow!26 January 2017 - 16:04
  • 3 major presentations of welcoming hospitality service quality tone of voice posture words body language skills behavior guests customer visitors patients passengers Mind Your Guest Robert Bosma
    3 important presentation forms of being hospitable13 January 2017 - 13:13
  • The complexity of hospitality unraveled neurological levels Robert Dilts Step to an Ecology of Mind Gregory Bateson values beliefs skills behavior hostess host model of attention hospitality service quality customer service training hospitality Mind Your Guest Robert Bosma
    The complexity of hospitality unraveled5 January 2017 - 22:00
Comments
Tags
airport Astrid Oudenaller attention barracks behavior Brandguide branding business call centre cold hospitality communication customer customer service Driebergen guests hospitality Training hotel dunas jobs klantvriendelijkheid low voice marketing masterclass mind your guest model of attention passenger passengers patients posture presentation promise quality Restaurant Groenland robert bosma santa maria sea skills smoking strong personality success tone of voice tropical tuxedo uniform visitors words

Portfolio

  • Masterclasses2 August 2023 - 16:34
  • Hotel Dunas, Cape Verde20 December 2016 - 12:57
  • restaurant, groenland, driebergen, biological, private dining, upstairs, wines, old world, training hospitality, service, quality, Mind Your Guest, Robert Bosma
    Restaurant Groenland13 December 2016 - 15:54
  • Training, staff, Gambia Hotel Association, hospitality, service, quality, marketing, IT, Mind Your Guest, Robert Bosma, PUM
    Gambia Hotel Association13 December 2016 - 15:07
  • Restaurant Acquavite entrance Promers barracks Mind Your Guest Robert Bosma training hospitality service quality
    Restaurant Acquavite12 December 2016 - 18:10
  • Astrid Oudenaller about the successful cooperation with Mind Your Guest24 February 2016 - 22:25
© Copyright - Mind Your Guest
  • Model of Attention®
  • Services
  • Keynote
  • Attention Impact
  • Portfolio
  • Blog
Scroll to top
  • Dutch
  • English