Attention
starts from the heart of your company,
by touching the hearts of your customers.
Robert Bosma
Attention Impact is the sister company of Mind Your Guest, and is specialised in brand strategy and building customer intimacy.
From the heart of your company
Customer contact starts from the heart of your organisation, by touching the hearts of your customers.
Companies that really pay attention to their customers are richly rewarded. Because passionate employees and internal processes are constantly focused on giving attention.
As a result, customers don’t mind spending more, stay longer and become your utmost ambassadors. Now that hybrid working more and more becomes the new reality, it is also important for companies to maintain a grip on the processes that take place outside the office.
What does Attention Impact for you?
In short, we make companies more successful by turning them into customer magnets.
First, we inventorize the unique proposition of your company. Then we project the Model of Attention like a matrix over your company to discover its strengths and where improvements are needed in internal and customer contact, service and quality.
The Model of Attention is internationally recognized and used by a large and diverse range of companies. Various marketing and communication programmes have included the model in their curriculum. A book about the model will be published shortly. The author, Robert Bosma gives presentations and lectures about the model all over the world.
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