Tag Archive for: quality

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Where there is a problem, there is business

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The statement written above is one of the golden rules in marketing.…
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Hospitality masterclass in Italy

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Masterclass From each entrepreneur, anywhere in the world, I…
An angry guest! What now? Training management Gambia Hotel Association PUM hospitality service, quality Robert Bosma Mind Your Guest Senegambia Beach Hotel Kombo Beach Hotel gambia

An angry guest! What now?

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There are many occasions when a guest or customer can get angry,…